Cookie Policy

Our website uses cookies. By using our website, through any device, you agree that this cookie policy applies to that use. We may revise and update this cookie policy at any time, so please periodically review the policy to ensure that you are aware of any changes.

Please also see our privacy notice for information about how we use information and personal data.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit most websites on the internet. They do not damage your device. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and preferences and this helps to improve your online experience. You can find more information about cookies at: www.allaboutcookies.org.

We use the following types of cookie on our website:

Performance cookies

Some of the cookies on our website collect information about how visitors use the website so that we can cater for website user preferences and improve performance. For instance, these cookies collect information about which pages users visit most often and if they receive error messages from web pages. These cookies don’t collect information that identifies any individual. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve how our website works. These cookies are called persistent cookies because they do not expire for 14 months.

Third party cookies

Our website also allows third parties to download cookies to your device. For example, cookies from Zendesk (formerly Zopim) and YouTube and are used. Our website uses a live webchat system called Zendesk that allows us to chat with visitors in real time. The Zendesk cookie is used to identify a device across a single chat session and subsequent visits and it expires after 7 days. The YouTube cookie is set on pages that contain YouTube videos. These third party cookies are not under our control so you should check the websites and cookie policies of any third parties. For further information about their use see www.zendesk.co.uk and www.youtube.com.

How to restrict or block cookies

By using our website, you agree that we can place these types of cookies on your device. If you want to restrict or block any of the above cookies, you should do this through the web browser settings for each browser you use and on each device you use to access the internet. Please be aware that some of areas of our website may not function if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your web browser. The “Help” function within your web browser should tell you how to make these changes. Alternatively you can visit http://attacat.co.uk/resources/cookies/how-to-ban for more information on how to manage cookies.

Contact information

If you have any questions in relation to this policy please contact our Data Protection Compliance Programme Manager, John Das, Dedicated Accident Solicitors, 100 Douglas Street, Derby DE23 8LJ, telephone number 01332 897 222, email dataprotection@dedicatedaccidentsolicitors.co.uk.

Dedicated Accident Solicitors and Dedicated Asbestos Solicitors are trading names of John Das Limited, a company registered in England. John Das Limited is authorised and regulated by the Solicitors Regulation Authority (SRA number 573295). We do not accept service by email or fax.